Current Job Opportunities at ALIVE!

Founded in 1969 as a grassroots movement led by faith-based organizations and community leaders in response to growing concerns about poverty and hunger in their City. ALIVE! is a volunteer-governed 501(c)3 not-for-profit organization dedicated to providing emergency and basic needs support to people in Alexandria. Its recent work to prevent and assist people facing eviction in the City of Alexandria is one of six programs currently run by ALIVE! and has helped people stay housed and recover funds to support their housing. ALIVE! House is the oldest transitional shelter of its kind serving women and their families.

Volunteer Manager for ALIVE!

The Volunteer Manager recruits, orients, schedules volunteers, and works closely with program staff to ensure all volunteer needs are met and volunteers are adequately prepared for the job. This includes developing with program leaders appropriate onboarding materials, communications, and training support documents for volunteers, and working with team members to represent the organization to variety or organizations for the purposes of volunteer recruitment with an eye to community engagement as a means to diversify the volunteer base.  It also includes management of volunteer postings, data, and tracking volunteer engagement, record keeping and managing daily correspondence to match volunteers to the job and ensure volunteers are ready and available for the organization’s needs.

Job Duties and Responsibilities (Other duties may be assigned as appropriate)

  • Develop, promote, and maintain active lists of volunteer opportunities within the organization.
  • Interface with program staff regularly to assess needs for volunteer assistance.
  • Maintain Volunteer Descriptions for each volunteer assignment.
  • Ensure volunteers are staffed to support the various areas of operations.
  • Work with Communication Manager and Executive Director to ensure volunteer opportunities are well marketed and communicated to the public; provide regular updates via database about volunteer needs, and work with team to produce a regular volunteer newsletter.
  • Work with the team to recruit volunteers from a variety of organizations or partners.
  • Conduct and/or arrange for volunteer orientation and training and onboarding.
  • Work with volunteers and staff to maintain lists of volunteers and update database, track attendance, and hours as may be needed.
  • Develop and manage volunteer policies, procedures, and standards of volunteer service.
  • Assess volunteer feedback and work with team to respond appropriately and make needed changes.
  • Ensure volunteers are appropriately recognized and thanked.
  • Evaluate all aspects of volunteer programs to ensure effectiveness and to recommend/implement changes as appropriate.
  • Maintain accurate records and provide timely statistical and activity reports on volunteer participation.
  • Recruit and place applicants for volunteer work.
  • Develop and maintain relationships with other volunteer organizations within the area.
  • Provide ongoing support and guidance for volunteers.
  • Author written communications such as letters, best practices, instructions, or other media, as appropriate

Qualifications

To be successful, an individual must be able to perform each job duty satisfactorily, be able to work in a changing environment, problem solve, and be an excellent communicator and team player.

Education and Experience

Have job-related experience such as working with a public facing organization, managing volunteer programs, leading teams and/or organizations, event planning, good organizing, and public relations skills. Knowledge of management principles and evaluation techniques related to programs that involve volunteers is helpful. Prior experience using a database is helpful.

Skills and Capabilities

  • Proficient in basic computer applications, such as word processing, spreadsheets, and internet usage and social media; MS office suite.
  • Record and data management skills.
  • Organization and planning skills.
  • Excellent communication skills.
  • Enthusiastic, friendly and positive demeanor.
  • Ability to network and interface with external organization.
  • Demonstrated capability to present a professional demeanor when dealing with the public and/or with difficult situations.
  • Demonstrated capability to effectively communicate orally and in writing.
  • Ability to work well with a diverse group of staff and volunteers.
  • Willingness to adjust hours to accommodate the needs of the job.
  • Ability to effectively manage a wide array of tasks, projects, and responsibilities.
  • Ability to work productively in an unstructured environment with frequent interruptions.
  • Ability to drive between sites (may require use of personal car).
  • Ability to lift up to 60 pounds.

Status:
Full-time, Hours may vary depending on need. Weekend and evening may be required, as will day-time hours.

Compensation:
$50k-$60k annually, Health and dental benefits, option to participate in 403b. 

To Apply:

Interested Candidates please send resume and cover letter to info@alive-inc.org

Food Center Service Navigator for ALIVE!

Opportunity:

Founded in 1969 as a grassroots movement led by faith-based organizations and community leaders in response to growing concerns about poverty and hunger in their City, ALIVE! is a volunteer-governed 501(c)3 not-for-profit organization dedicated to providing emergency and basic needs support to people in Alexandria. Its Food Program is one of six programs currently run by ALIVE! Today, the Food Program team of staff and volunteers provides the largest food assistance effort in the City of Alexandria.

Summary of Responsibilities:
The Food Center Service Navigator is responsible for managing the client experience at the ALIVE! Food Hubs. This includes ensuring regular hours, coordinating services, ensuring clients are connected to appropriate services, training volunteers to connect clients facing a variety of issues due to the impacts of COVID-19 to appropriate services. The Service Navigator will work closely with other members of the team to assess, plan, implement, monitor, and evaluate actions required to meet the client’s human service needs and ensure volunteers and staff at the food centers are working collaboratively in the best interests of clients. This position is dynamic in nature and will require creativity and collaboration, a positive, pro-active attitude.

Duties to include, but not limited to:  

  • Provide direct support to families who are accessing or are interested in accessing services by helping families: 
    • Understand and make informed choices about their service options. 
    • Find and select a qualified service provider(s) to assist with the needs/goals of each family requesting support. 
    • Complete and submit required documentation.  
    • Ensure families feel supported in connecting to available resources and services in their local communities. 
  • Serve as a client advocate. 
  • Provide crisis intervention and follow-up as may be necessary. 
  • Maintain telephone availability for clients during the workday. 
  • Coordinate systems to ensure care that is safe, timely, effective, efficient, equitable, and client centered. 
  • Listening to clients’ concerns and providing recommended guidance to access other services. 
  • Recording clients’ progress, charting referrals and following up as needed. 
  • Build relationships with local community-based organizations to ensure people are aware of services and to garner feedback about client needs and opportunities for clients. 
  • Coordinate, schedule and promote co-located support teams from other organizations.  
  • Train and manage volunteers.  
  • Ensure food is appropriately distributed to clients.
  • Provide regular reports on outcome measures and maintain client data.

Credentials/Qualifications  

  • Degree in Counseling, Social Work, Human Service Administration, Psychology and/or equivalent experience. 
  • Ability to work autonomously and cooperatively as part of a team(s).  
  • Strong human relations skills and excellent in customer service. 
  • Good knowledge of local community and human services organizations. 
  • Excellent written & oral communication skills. 
  • Computer proficiency in MS office and database experience. 
  • Strong organizational skills and attention to detail. 
  • Excellent ability to problem-solve. 
  • Ability to multi-task and manage time effectively. 
  • Valid driver’s license as some travel required. 
  • Demonstrated commitment to serving low-income communities. 
  • Experience in community engagement and advocacy. 
  • Ability to work collaboratively with other members of the interdisciplinary team. 
  • Readiness to have flexible work schedule, including standing commitment to possible evening hours and some Saturdays. 
  • Bilingual – Spanish preferred 

Status:
Full-time

Compensation:
$55,000 annually

To Apply:

Please send resume and cover letter to Shaklia Moore office2@alive-inc.org

Health and dental benefits, option to participate in 403b.