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How to Use ALIVE!'s Volunteer System

Website link: Go to alive-inc.volunteermatrix.com in your web browser.

Log-in to the system

  • If you previously voluntered and ALIVE has your email address: your Log-in name is your email address. You have received a password in your welcome letter.
  • If you are a new volunteer: Click on the bar at the top of the page that says "New Volunteer Registration."

Register: Fill in your profile. Only the starred items are required to register, the others are your preference. If you are retired, put "retired" in the "employer" line.

Logging hours

  • Note the tab for logging my own hours on the profile page. This is for anyone who does volunteer work where you are not signing up for a shift on the calendar such as: FEP, Administrative, Department chairs or Leads. Put your total hours for the week and click "Save Changes."
  • If you want to sign up for a shift in food distribution or other projects, the system will automatically log your hours.

To sign up for a project

  • Go to the Volunteer Opportunities calendar. Click the "I am scheduling myself" button. Choose date and location you want and click the "Sign Up" button. The "Confirm Selections" screen will display. Select your job and then click the "Click to complete schedule only me" button. You will than see the screen that says "successfully scheduled."
  • Click "return to Calendar" and you will see your project shift displayed in green.

To sign up your group for a project: see the FAQs below.

Canceling a shift: If you have to cancel a project shift - click "My Profile", then "My Schedule". All of your project shifts are listed. If you can't attend a shift, click the "Cancel" button for that shift.

Log out when you are finished by clicking the "log out" bar at the top next to the welcome bar.

Let us know if you have any questions—anytime. Thank you for your support!
     Volunteer Matrix Team: Pat, Lisa, Charlotte, Joan
      volunteer@alive-inc.org; 703-837-9300, ext. 2

For more information see the FAQs below:

Frequently Asked Questions

How do you keep my registration information secure and confidential?

The Volunteer Matrix website uses the same high-grade security (Secure Socket Layer protection) as banks use for online banking services.

How far in advance do I need to register?

As soon a possible.

Is a family a group? Does every family member have to register?

A family can choose to register as a group. Family member names and emails are optional - the requirement is the total number of people who will be attending.

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How do I access ALIVE!'s Volunteer System?

Go to the ALIVE! VMX website

  • Go to alive-inc.volunteermatrix.com in your web browser.
  • Note: You will see the calendar if you do not log-in, but you won't be able to sign up for any project shifts until you do!

Log-in to the system.

  • At the top of the screen is a message "You are not currently logged in..."
  • Next to that is the "Log In" button. Click the "Log In" button.
  • Enter your Login. Your Login is usually your email address.
  • Enter your Password. Remember that your password is case sensitive.
  • Click the "LOG IN" button below the password.
  • Once you have successfully logged-in, the message at the top of the screen will say “Welcome (your first name)

Remember to log-out of the system when you are finished using the Volunteer system.

  • Click the “Log Out” button at the top of the screen next to the “Welcome” message.
  • The "Welcome" message will change to "You are not currently logged in..."

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How do I sign up for a project listed on the calendar?

The project calendar can be displayed in a variety of formats.

  • If you want to change the way the calendar is displayed, go to the line directly under the "I AM SCHEDULING MYSELF" box.
  • You can click the "Show" drop-down box and choose a different number of months to display.
  • You can click the "beginning" drop-down box and choose a different date to start the display.
  • You can click the "as" drop-down box to display different types of lists. Try the different choices to see which one you prefer to use.
  • We will assume you have chosen the "Calendar" type of list as we go through the remaining instructions

Sign up for project shifts

  • Look through the calendar until you find the project shift you want to sign-up for.
  • Click the "SIGN UP" button for the project shift.
  • The "Confirm Selections" screen will be displayed that shows more details about the project shift.
  • Select the appropriate job by clicking on the small checkbox to the left of the job.
  • Click the "click to complete SCHEDULE ONLY ME" button.
  • Click the "click to complete SCHEDULE ONLY ME" button.
  • The "Scheduling Results" screen will be displayed. It will indicate that your date was successfully scheduled and that you will receive an email shortly.
  • The system will allow you to receive text message reminders by clicking on the "click here for how to add:" link.
  • Click the "Return to Calendar”"button to see the calendar.
  • The project shift that you just scheduled will now be displayed in green.

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How do I cancel myself from a project listed on the calendar?

If you want to see all the projects that you are scheduled for and optionally be able to cancel one that you cannot attend,

  • Click the "My Profile, Schedule ..." button that is next to the "Log Out" button.
  • The following screen is displayed. Click the "My Schedule" button.
  • A screen is displayed that shows all the projects you have signed up for.
  • If you are not able to attend the project shift, click the "Cancel" button.
  • A confirmation box will be displayed.
  • Click "OK" to confirm that you want to cancel.

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How do I add my volunteer hours?

Click the "My Profile, Schedule,..." button that is next to the "Log Out" button.

  • The following screen is displayed. Click the "Log My Volunteer Hours" button.
  • A screen is displayed that shows the projects on which you are allowed to enter your hours.
  • Find the appropriate day, week, or month and enter the total hours and minutes you worked.
  • If you want, you may enter a task and description of what you were working on.
  • When finished entering your hours, click the "Save Changes" button.

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How do I sign up my group for a project listed on the calendar?

The project calendar can be displayed in a variety of formats.

  • If you want to change the way the calendar is displayed, go to the line directly under the "I AM SCHEDULING MYSELF" box.
  • You can click the "Show" drop-down box and choose a different number of months to display.
  • You can click the "beginning" dropdown box and choose a different date to start the display.
  • You can click the "as" drop-down box to display different types of lists. Try the different choices to see which one you prefer to use.
  • We will assume you have chosen the "Calendar" type of list as we go through the remaining instructions

Sign up for project shifts

  • Look through the calendar until you find the project shift you want to sign-up for.
  • Click the "SIGN UP" button for the project shift.
  • If you have not already created a group, the Volunteer Group Information page will be displayed:
  • Enter the basic information for your new group.
  • Read the information about communicating with members of your group and add email addresses if you want to.
  • Select when you want to be notified if your group members sign up or cancel for a shift.
  • Click the "Save Changes" button.
  • The "Confirm Selections" screen will be displayed that shows more details about the project shift.
  • Select the appropriate job by clicking on the drop-down box under the job description and selecting the number of volunteers that will be coming from your group.
  • You do not need to check the names of the people who will be coming from your group.
  • Click the "click to complete SCHEDULE MY GROUP" button.
  • The "Scheduling Results" screen will be displayed.
  • It will indicate that your date was successfully scheduled and that you will receive an email shortly.
  • Links to share information with your group via Facebook, Twitter, and email will be shown.
  • Click the "Return to Calendar" button to see the calendar.
  • The project shift that you just scheduled will now be displayed showing the name of the group you scheduled.

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